Números del contacto

usUSA (número gratuito)
+1 877 264 6471
usFaxUSA (fax)
+1 212 937 5201
canadaCanadá
+41 43 501 4900
gbUK (número gratuito)
00800 3030 7070
chinaChina
400-700-1020
southKoreaRepública de Corea
82-2-567-9169
southKoreaFaxRep. de Corea (fax)
82-2-567-9170
japanJapón
03-5337-6435
germanyAlemania
+41 43 501 4900
switzerlandSuiza
043 501 4900
austriaAustria
+41 43 501 4900
franceFrancia
+41 43 501 4900
spainEspaña
+41 43 501 4900
italyItalia
+41 43 501 4900
belgiumBélgica
+41 43 501 4900
portugalPortugal
+41 43 501 4900
worldOtros países
+41 43 501 4900
worldFaxOtros países (fax)
+41 43 501 4959

TurboDemo Área de Soporte

¿Usted tiene problemas con TurboDemo? Con el área de FAQ (preguntas frecuentes) queremos ayudarle a encontrar soluciones para su problema.

¿No puede encontrar una solución adecuada para su problema? Nos gustaría ayudarle - por favor rellene nuestro formulario de feedback y describa su problema. Intentamos a encontrar una solucián lo antes posible.

Manual

Se puede descargar el manual de TurboDemo en:

Área de FAQ (en inglés)

  1. What are the minimum system requirements required for TurboDemo?
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  2. How can I begin capturing my screen?
    • Ver video
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  3. How can I publish a demo or tutorial to a website?
    • Más información
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  4. How can I change the time for slides or the whole demo?
    • Más informaciónVer video
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  5. How can I generate/publish a demo?
    • Ver video
    • Cerrar
  6. How can I setup multiple interactive areas or objects?
    • Más informaciónVer video
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  7. How do I add hyperlinks?
    • If a person now clicks on the defined area, the URL will be opened. As an example, you can open external web pages from a demo or even start another demo.
    • Más información
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  8. How can I resize a project?
    • We recommend that any resizing of projects is completed before you add any objects (e.g. notes, balloons, etc.) as the object positioning can be effected afterwards.
    • Más información
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  9. How can I insert sound into a slide?
    • Using either of these icons you will be prompted with the « Audio Wizard » which allows you to record or import a sound. The « Advanced Mode » of the wizard allows you to access the « Audio Editor » which has additional functions such as copy, cut, normalize and much more.
    • Ver video
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  10. How can I hide or change the mouse cursor?
    • Ver video
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  11. The mouse cursor behaves odd after I changed it's position.
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  12. What is a « Rollover »?
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  13. When I play the demo there is no navigation.
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  14. How can I add screenshots to an existing project?
    • Ver video
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  15. How can I link demos together?
    • Más información
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  16. Can I import PowerPoint slides into TurboDemo?
    • Unfortunately text animations within your presentation are not able to be captured. For this functionality and for a quick « single click » capture we recommend you use our ALLCapture product.
    • Ver video
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  17. How do I create a transparent pause button?
    • In version 7.0 or later, the creation of a transparent pause button is made very simple. Insert a pause button onto your slide, right mouse click on it and select « Make Invisible ». To make it visible again, right mouse click and unselect « Make Invisible ».
    • Please view our detailed information section for instructions for version 6.5 or earlier by clicking on the button below.
    • If you wish to have the latest version of TurboDemo, you can upgrade here.
    • Más información
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  18. Which features are offered in the Standard and Professional versions?
    • Our detailed comparison table will provide you with a overview of all our TurboDemo products.
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  19. How can I turn the « Screenshot Wizard » options back on?
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  20. How can I upload videos to YouTube?
    • YouTube also seamlessly accepts our ASF format.
    • We've found that files converted from WMV to one of the other formats our webpage accepts generally have a lower playback quality than other file formats. If you have your source video in a format other than a WMV file, you may want to encode directly to MPEG-4 (DivX, Xvid, SVQ3) at 640x480 resolution, with 64k mono MP3 Audio. If you have a source WMV in high bitrate and larger resolution you may want to convert to MPEG-4 at full resolution and then resizing to 320x240 using a high quality resizing algorithm - this can help reduce the number of artifacts you end up with.
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¿No puede encontrar una solución adecuada para su problema? Nos gustaría ayudarle - por favor rellene nuestro formulario de feedback y describa su problema. Intentamos a encontrar una solucián lo antes posible.